At scale, the consequence of getting this wrong isn't just a missed campaign. It's structural resulting in brand equity eroding slowly, the best people leaving quietly, and the organisation producing work it knows isn't right but can't change of the system that runs it.
I call that system The Corporate Algorithm - inherited processes built for the product-led 20th century that reward caution, familiarity, and replication over judgement, instinct, and cultural truth. Combined with AI-filtered decisions, fragmented media, and audiences who see through brands in seconds, the result is major brands becoming more formulaic by the year. Homogeneity is now the default. And it's not just hurting the bottom line - it's burning out the people inside who know something is wrong but can't get breakthrough work through the system.
This is what I've spent 30 years helping brands dismantle.
I work upstream - before the brief, before the agency, before the campaign - built around Cultural Agility. This is the ability to read multiple cultural contexts, act on them with speed and conviction, and embed that capability into how your organisation thinks and operates.
With senior leaders on the systems and decisions that determine what's possible downstream. And with brand practitioners inside those organisations as a Culture Advisor before and on the brief itself, at the point where the system either allows the work or dilutes it.
LEADERSHIP AND THEIR TEAMS
BRAND PRACTITIONERS AND AGENCIES
That perspective has led to ongoing commentary, profiles and thought leadership in global industry and trend publications such as WARC, Business of Fashion, Digiday, Adweek, Highsnobiety, The Drum and Campaign. I’ve delivered main-stage keynotes at D&AD, Apple Today, Eurobest and Hyper Island, appeared as a challenger voice at Cannes Lions and Advertising Week, and served as a judge for D&AD New Blood and multiple industry awards.
In 2025 I published Culture-Led Brands (Kogan Page) - a blueprint for senior leaders and brand practitioners on how to drive growth, build resilience and cultivate resonance in a landscape that has fundamentally changed. Thirty years of experience, distilled into something practical for the people making the decisions that matter.
"The MUST READ of 2025 for all CEOs, CMOs and growth leaders. THE comprehensive guide to what, why and how to build Culture-Led Brands." Julie Bramham, Managing Director, Diageo Luxury Group
"This book holds the key to unlock how to credibly use culture to your financial benefit inside and outside the boardroom." Rachel Muscat, Co-Founder Humanrace with Pharrell, formerly adidas
2025 also saw the launch of my POD on Youtube, Cultural Voices: conversations with people who have built careers at the intersection of culture, business and creativity and lived to tell the truth about what that actually takes.
