The cultural competitive advantage for big brands

The cultural competitive advantage for big brands

We are in the most complex period of transformation in living memory. Geopolitics, technology and generational shifts are reshaping economies, markets and culture simultaneously, at speed, with no playbook.

For brand leaders, that means three compounding multi-reality pressures:
The Generational Shift. Five generations. One market. Boomers to Gen Alpha - each with a fundamentally different relationship to brands, loyalty, technology and culture. Most organisations are still trying to lead all of them with one approach.

The Fandom Era. Relevance now lives inside communities and fandoms — not media channels. It doesn't respect borders, categories or campaign windows. The audiences most worth reaching are the ones most practised at filtering brands out. Getting this right starts with decisions made long before the brief.

The Growth Opportunity. The biggest opportunities are in the places most organisations aren't looking - challenger categories, challenger brands, and markets they call emerging and I call essential. Staying where you are is not a safe position. It is a growth, resilience and organisational risk.

In this time of radical transformation, brands and organisations will need to evolve and innovate across the board just to survive, let alone thrive. Yet, most organisations haven't questioned the internal systems that decide what gets made, what gets diluted, and what doesn't even get to the table.

I call this The Corporate Algorithm - inherited processes built for the product-led 20th century that reward caution, familiarity, and replication over judgement, instinct, and cultural truth. These systems were already narrowing strategic thinking before AI-filtered decision-making accelerated the problem further.

The result: brands are becoming more formulaic by the year. Homogeneity is now standard. And it's not just hurting the bottom line, it's burning out the people inside these organisations who know something is wrong but can't get breakthrough work through the system.

This is what I've spent 30 years helping brands dismantle.

Cultural relevance is what happens when people advocate for a brand, defend it, share it and champion it, especially outside a paid campaign. Not because they were targeted. Because it means something to them. This happens because decision makers see more clearly earlier and make decisions that remove the internal outdated blockages stopping breakthrough work from happening in the first place.


We are in the most complex period of transformation in living memory. Geopolitics, technology and generational shifts are reshaping economies, markets and culture simultaneously, at speed, with no playbook.

For brand leaders, that means three compounding multi-reality pressures:
The Generational Shift. Five generations. One market. Boomers to Gen Alpha - each with a fundamentally different relationship to brands, loyalty, technology and culture. Most organisations are still trying to lead all of them with one approach.

The Fandom Era. Relevance now lives inside communities and fandoms — not media channels. It doesn't respect borders, categories or campaign windows. The audiences most worth reaching are the ones most practised at filtering brands out. Getting this right starts with decisions made long before the brief.

The Growth Opportunity. The biggest opportunities are in the places most organisations aren't looking - challenger categories, challenger brands, and markets they call emerging and I call essential. Staying where you are is not a safe position. It is a growth, resilience and organisational risk.

This needs to be driven by culturally informed leaders using updated adaptive resilient business ecosystems with diverse high performing teams. This ensures true resonance with audiences (internal & external) and, ultimately, sustainable and long term business growth.

Alongside Platform13, I work separately and confidentially with leaders and brand teams - upstream, before the critical decisions get made. Brought in fractionally, part-time, project-based or around key business priorities, I support Leadership and Brand teams/practitioners - both in-house and agency side to deliver Cultural Agility: the ability to read multiple cultural contexts, act on them with speed and conviction, and embed that capability into how your organisation thinks and operates.

LEADERSHIP:
_ Senior Strategic Advisor: The decisions that determine a brand's future get made long before any agency is briefed. I work at that level, with the leaders making them. Embedded, confidential, ongoing. I bring cultural truth, commercial sharpness and 30 years of knowing how these systems work from the inside.

I say the things others in the room won't.

_ The Leadership Reset: Most offsites generate momentum that evaporates the moment people are back at their desks. The Leadership Reset is a bespoke immersive experience designed around your specific challenge, built to shift how your leadership team sees the world, not just how it talks about it.

 The experience is the entry point, not the output. The embedded advisory is integral, not optional.

BRAND TEAMS:
_ Senior Strategic Advisor: Brand teams are under pressure to deliver cultural relevance inside systems that filter difference out. I work upstream before the brief, before the agency on the decisions that determine whether breakthrough work gets made or diluted.

I do not replace your rostered agencies. I make them more effective.

_ The Cultural Reset with Platform13: Cultural, creative and brand breakthroughs have never come from precedent. They come from people, places and behaviours that haven't yet registered in big data. The Cultural Reset places your team inside the cultural territory your brand needs to understand, then builds that clarity into how you work.

 Delivered with Platform13.

LEADERSHIP SUPPORT

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Strategic Advisor

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The Leadership Reset

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Strategic Advisor

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The Leadership Reset

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Strategic Advisor

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The Leadership Reset

BRAND SUPPORT

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Strategic Advisor

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Strategic Advisor

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The Cultural Reset with Platform13

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The Cultural Reset with Platform13

AN OUTSIDER APPROACH WITH INSIDER KNOW-HOW

I bring over 30 years of global, hands-on experience working across lifestyle, FMCG and sportswear, both inside major global organisations and through building and leading my own independent companies.

My career has been shaped by operating at the intersection of corporate systems, cultural reality and entrepreneurial thinking and being able to translate between them when it matters most.

After founding and leading Spin - one of the earliest integrated youth agencies - for a decade, I was headhunted into senior leadership at adidas then Diageo. In both, I was brought in to do something no one inside could: build cultural relevance externally while changing the internal systems needed to sustain it. That combination of understanding what the culture requires and being able to reshape the organisation to deliver it, is what I've built my practice around ever since.

Platform13 works directly with brand teams on cultural branding. I founded it in 2017 because, while in-house, I recognised that big brands needed a different kind of partner - one that understood culture as a business driver, not a marketing nice to have. One that had been inside these organisations and knew exactly where the system breaks down.

Across three decades, my work has consistently balanced commercial performance, long-term brand equity and cultural resonance across markets, categories and moments , particularly in periods of change.


I bring over 30 years of global, hands-on experience working across lifestyle, FMCG and sportswear, both inside major global organisations and through building and leading my own independent companies.

My career has been shaped by operating at the intersection of corporate systems, cultural reality and entrepreneurial thinking and being able to translate between them when it matters most.

After founding and leading Spin - one of the earliest integrated youth agencies - for a decade, I was headhunted into senior leadership at adidas then Diageo. In both, I was brought in to do something no one inside could: build cultural relevance externally while changing the internal systems needed to sustain it. That combination of understanding what the culture requires and being able to reshape the organisation to deliver it, is what I've built my practice around ever since.

In 2017 I founded Platform13 to answer what I saw from the inside: that big brands needed a fundamentally different kind of partner. In 2017, I recognised the need for a new type of big brand partner and founded Platform13. For cultural branding projects, Platform13 works directly with brand teams.

Across three decades, my work has consistently balanced commercial performance, long-term brand equity and cultural resonance across markets, categories and moments , particularly in periods of change.

That perspective has led to ongoing commentary, profiles and thought leadership in global industry and trend publications such as WARC, Business of Fashion, Digiday, Adweek, Highsnobiety, The Drum and Campaign. I’ve delivered main-stage keynotes at D&AD, Apple Today, Eurobest and Hyper Island, appeared as a challenger voice at Cannes Lions and Advertising Week, and served as a judge for D&AD New Blood and multiple industry awards.

In 2025 I published Culture-Led Brands (Kogan Page) - a blueprint for senior leaders and brand practitioners on how to drive growth, build resilience and cultivate resonance in a landscape that has fundamentally changed. Thirty years of experience, distilled into something practical for the people making the decisions that matter.

"The MUST READ of 2025 for all CEOs, CMOs and growth leaders. THE comprehensive guide to what, why and how to build Culture-Led Brands." Julie Bramham, Managing Director, Diageo Luxury Group

"This book holds the key to unlock how to credibly use culture to your financial benefit inside and outside the boardroom." Rachel Muscat, Co-Founder Humanrace with Pharrell, formerly adidas

2025 also saw the launch of my POD on Youtube, Cultural Voices: conversations with people who have built careers at the intersection of culture, business and creativity and lived to tell the truth about what that actually takes.

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